THE RETAIL NETWORK DEVELOPMENT TEAM
Bill McPherson, CFE
Vice President Franchise Development – 28 Years Industry Experience
Bill McPherson joined the AlphaGraphics leadership team in September 2018. Prior to AlphaGraphics, Bill served for 6 years as Executive Director of Development for FirstLight Home Care in Cincinnati, OH. Bill graduated with honors (Magna Cum Laude) with his Finance Degree from California State University, Northridge.
After college, Bill was recruited by Baxter Healthcare where he served in finance and accounting roles in CA and IL during a 3-year period. Bill entered the franchise industry in 1990 and has served in a variety of increasing leadership roles with different brands in retail, services, B2B, B2C, and healthcare.
For 8 years, he served as Vice President of Development for FASTSIGNS International. While there, he was the catalyst that grew the system from 225 locations to over 500 locations in 6 countries.
In addition, he has served as Franchise Development liaison for Master Franchisees in Australia and Canada, and has developed and led many franchisee training and workshops including Sales Development and Increasing the Value of Your Investment (Exit Strategies).
Bill is a Certified Franchise Executive (CFE) and has been very involved with the International Franchise Association (IFA) for over 20 years. He is often a panelist and presenter for the IFA and Franchise Update Media annual conferences.
He and his teams are annual recipients of industry awards and acknowledgments, including “Best Franchise Process”, “Best Franchise Website” and more. Bill has been happily married to his “best friend” for nearly 25 years. He and his wife have 2 children (boys 17 and 23) and enjoy travel, movies, the outdoors, and their two dogs.
“AGI is an amazing brand with a tremendous history. I look forward to bringing high integrity, hardworking, likable franchisees into the AGI family, and continuing to build a world-class franchise brand.”
Regional Director of Franchise Development – 18 Years Industry Experience
Since joining AlphaGraphics in 1998, Regional Franchise Development Director Kirk Allen has consistently taken a leadership role in driving profitability and training initiatives that help AlphaGraphics owners succeed. As national director of financial services, he was responsible for the Acquisition Assistance Program, annual profit leader studies, financial training and new center financing. He recently implemented the Company’s Mastering Profitability classes for franchisees.
In 2005, Kirk was instrumental in the development of the business model for the AlphaGraphics Digital Business Center, which today represents a state-of-the-art franchise opportunity. Earlier, he served as a regional manager on the field services support team, where he oversaw the operations and financial support for centers in 12 states. Over the course of nearly 15 years with AlphaGraphics, Kirk has had the opportunity to personally visit close to 50 percent of the Company’s U.S. locations.
Regional Director Franchise Development
Jeff Diem is a Franchise Development Manager at AlphaGraphics and is dedicated to growing the brand by advising prospective franchisees investing in their personal and financial dreams.
Prior to joining AlphaGraphics, Jeff has spent nearly a decade in franchising both as a franchise owner and a real estate consultant for over a dozen brands. As a franchise owner, Jeff grew his business by 140% by the end of his second year of operations which provided the capital to purchase the second territory. He enjoyed recruiting, developing, and managing his team which provided superior customer service in the highly competitive insurance restoration industry.
As a franchise real estate consultant, Jeff has worked with brands such as Hungry Howie’s Pizza, Menchie’s Frozen Yogurt, and Roosters Men’s Grooming centers to identify, negotiate, and secure over 100 high-quality retail locations for new franchisees. Jeff is proud to have helped his clients begin their journey as franchise owners with quality locations at market competitive rates.
When he’s not speaking with prospective franchisees or presenting at Discovery Day events, Jeff enjoys international travel and mountain biking in the Colorado Rockies.
Acquisitions Program Manager
Chrys entered the franchising industry in 1999, in a variety of functions, from promotions to sales to sales trainer. With a deep desire to assist others in achieving the American dream of business ownership, she easily transitioned into franchise sales & development. She has helped hundreds of entrepreneurs achieve their lifestyle goals through business ownership.
Her current focus is assisting independent print shop owners with their exit strategy by selling their print shops to pre-approved AlphaGraphics franchisees or converting their existing businesses to an AlphaGraphics whereby enjoying savings on day-to-day expenses through network discounts and expanding their businesses through AlphaGraphics’ proven 47 year old brand.
Franchise Development Marketing Manager
Jennifer joined AlphaGraphics in March 2019 as Franchise Development Marketing Manager. She brings with her several years of social media/marketing and customer service. Prior to joining AlphaGraphics, Jennifer led brand awareness for a major home retailer in the Houston, TX area. She was a driving force into fully integrating social media and non-traditional communication methods to reach current and prospective customers. As a representative to the local Chambers of Commerce, she witnessed the power of small business and also the advantages of franchising vs. sole proprietorship.
“I saw how franchise owners were often more assured since they knew there was an entire network standing behind them.” She is focused on bringing the AlphaGraphics opportunity to people who would not otherwise have thought about a business to business franchise opportunity “This is not a static business model. With the vast array of our products and services, AlphaGraphics owners can truly customize their business plan to provide value to businesses of all types and sizes.” Jennifer graduated from Stephen F. Austin State University with a degree in Political Science.